Supportive team but low pay and limited PTO - Customer Support Icon Payments Employee Review

3.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

very very nice co-worker and managers. the best and i think only thing they have

Cons

- low pay and poor PTO. they give 1 day PTO only on your first year

Explore other reviews about Icon Payments

5.0
Jan 5, 2024
Recommend
CEO approval
Business outlook

Pros

Since the management office was in New York and myself being in Columbus, I was able to enjoy a significant degree of autonomy over my work. This autonomy allowed me to manage my tasks efficiently and maintain a healthy work-life balance. It's worth noting that this self-directed approach might not suit everyone, but for those who thrive under minimal supervision, it's an ideal environment.

Cons

Due to minimal supervision, I sometimes found it difficult to find clear direction in business development (BD) tasks. This environment necessitates a proactive approach to identify leads, manage follow-ups, and drive progress. While this level of autonomy can be empowering, it may present a steep learning curve for those new to BD. However, for experienced BD professionals, these challenges shouldn't pose a significant issue.

2.0
Sep 29, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good location and flexible schedule

Cons

Disorganized structure and less respect

1
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