Good salary, very poor work atmosphere - Customer Service Representative ITSP Services Employee Review

2.0
Jul 31, 2023
Recommend
CEO approval
Business outlook

Pros

Salary, and the office facility.

Cons

The customer service department's management is biased and lacks a sense of morale. They will quickly get rid of you if they do not like your personality or other attributes that do not fit well with them. Nothing to do with your actual results. Unfortunately, some higher- ups are two-faced snakes. Therefore, I recommend that you stay away unless you keep your head completely down.

Explore other reviews about ITSP Services

1.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay on time Decent office equipment

Cons

Almost no employee benefits Constantly changing hybrid work policy with no heads up No opportunities for growth

1.0
Jul 31, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A few decent colleagues made the workdays bearable. That’s about it.

Cons

Management is a mess: rampant nepotism and favoritism. Key roles are filled by unqualified people who never face consequences for their poor decisions. Leadership lacks accountability, vision, and integrity.

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