Bad Leaders - Manager ITRS Group Employee Review

1.0
Jun 11, 2020
Recommend
CEO approval
Business outlook

Pros

Higher pay as compare to local labor market rate. Core company values is to care for the people and their families, which is one of the reason why I joined the company.

Cons

The company uphold the values stringently to the staff but it is not consistently observed at management level. For example, the senior leaders did not make tangible initiatives to help the staff during the pandemic. The staff has to constantly "fight for" small gestures of care from the company like sending face masks, alcohol, etc. Took them months and a poor employee survey rating before action took place. Some policies are created by small minds junior management like demerits for every single mistake a staff did without accountability of their manager. It's also very easy to spot biases and political alliances that affects day-to-day work and career progression of staff. And worse, this is the only company that tells me to be more loyal to the management vs my direct reports; and the staff knows about it for years. The staff are staying because they couldn't find a job with equal or higher salary offer at the skill set they have. This makes the work environment very stressful even when the job is relatively easy.

Explore other reviews about ITRS Group

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

ITRS is a colllaborative, supportive, and innovative environment.

Cons

No cons to report at this time.

4.0
Apr 29, 2026
Recommend
CEO approval
Business outlook

Pros

ITRS is at an interesting inflection point. There’s clear investment in the business and a genuine push to modernize both the product and go-to-market approach. What stands out is the relevance of the problem space. Observability, operational resilience, and real-time decisioning are not “nice to have", they’re mission-critical for the firms ITRS serves. That gives the company a strong foundation to build on. There’s also a noticeable effort to bring in experienced operators across the business. When that’s done well, it creates real opportunity to shape strategy rather than just execute against it. For people who want to build, not just maintain, there’s a lot of upside here because ITRS is evolving. There’s definitely room to step in and shape things.

Cons

Like many companies going through transformation, there are still areas where alignment, processes, and internal communication can improve. The bar is rising, expectations are increasing, and not everyone will be comfortable with that shift. Some parts of the organization are moving faster than others, which can create friction in the short term.

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