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ITC Service Group

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Beware! - Fiber Tech ITC Service Group Employee Review

1.0
Mar 7, 2016
Recommend
CEO approval
Business outlook

Pros

Fellow techs are friendly and helpful and typically have each others back in a jam. Weekly pay.

Cons

Corrupt management. No work/life balance. No sick days. Weak benefits. You are literally the backbone in which Google Fiber relies on, but you won't be treated as such. You will be stuck with split days off for the unforeseeable future with no prospect of that ever changing, working on either Saturday or Sunday. HR lies about not having a pay cap and does not inform the potential employee in order to meet target quota. It is normal to wait 6 months to a year AFTER your review date for a raise/review, which in a lot of cases came out to the amount of 25 cents. There is very poor morale because of this. Management consists of a good ol' boys club that holes themselves up in an office until 4PM, unless there is a meeting or they have to bail out a tech they failed to train properly. They are the "One-Minute Manager" type that come off as very snarky and disingenuous. Because of this, there is NO possibility of moving up in the company, unless you're the schmoozy, suck-up type, a relative of someone in management, or wait for one of them to get fired for misconduct. Management is known for using intimidation tactics in order to get a desired outcome. They will happily cut you loose if it meant saving their own skin.

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ITC Service Group Response
10y
Hello, We wish that before negative reviews are posted that employees would take the time to contact HR with issues that may be happening in the project offices so that we have a chance to address the problems and try to make any changes that are needed. I am sorry that your experience was not pleasant. Thank you, Kristin Edwards HR Employee Specialist

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Pros

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Cons

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1.0
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Pros

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Cons

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