Great potential, but lack of management and leadership holding company back - IT Engineer IT Voice Employee Review

3.0
Dec 11, 2022
Recommend
CEO approval
Business outlook

Pros

Mostly remote - hybrid work and pretty good work life balance, although management never checks on my work load so this can be variable - see cons. This company has a very value oriented culture where they truly do care about their customers and doing right by them. CEO is a family man and definitely cares about his employees and treats them like family. Unfortunately, he is just one man, and his managers in some departments do not seem to share this same level care for each individual employee. Company has been growing fast mostly through acquisitions and there is a lot of great ingredients available to make a truly great company.

Cons

Company's leadership structure has not kept up with their acquisitions leading some employees to be woefully under managed. This is not the case with all departments, but definitely some. My direct manager has not had a one-on-one with me since our company was acquired months ago. This leads to two problems. First, how can they know my work load and if I need support or not and how to support me with it. I also don't know where I stand with the company and where my role might be leading. It is difficult to get onboard with the vision when you don't know what the vision is and what role you are playing with achieving these goals. It's like being traded to a new team, but the coach has not told you what position you are playing, so you just wonder around on the field trying to figure it out.

avatar
IT Voice Response
3y
Thank you so much for taking the time to send your honest feedback. I am always interested to hear ways we can improve, and the only way to do that is to know where our blind spots are. I am sorry to hear you have not had a one-on-one with your direct supervisor. I understand how that might make it difficult to feel like a part of the vision, and get your footing. It is so important to me that our team knows how valuable they are and feel supported by management. I would like the opportunity to correct this. I would love to hear any additional comments or concerns you may have, and make this right. If you feel comfortable, please send me an email so we can meet and discuss. Thanks, Will Slappey

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5.0
May 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. All employees care and they are growing!

Cons

Very business environment, not for the light employees

3.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

Tons of dedicated people interested in making a difference

Cons

Although there are opportunities for getting certifications, investing in employees is not the top priority.

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