Good learning opportunity - Anonymous employee IT Freedom Employee Review

The hiring process apparently got a revamp in 2020, I was hired in April and the process was "council" based. It was right before COVID and they were transitioning to remote positions. The process was three interviews and each one was interesting and challenging. I was challenged on both personality and knowledge. The training was extensive and ongoing, but after a few months of being here, I am completely comfortable and have a rhythm. There is plenty of opportunity for growth as I am constantly learning new tricks, getting involved in escalated issues with engineers, and getting into field service. It is easier to get hired with IT Freedom as they are a growing business. Certifications are not required but they are appreciated. Benefits are nice.

The only con really is the pay. It's 3k-4k lower than most positions that are essentially the same, BUT they don't require certifications.

The pros of working for IT Freedom are endless. Working for people who genuinely care about you as a human is refreshing, I have had quite a bit of jobs in my years but none compare to ITF. The people who work here are wonderful, basically a large group of friends. We pride ourselves on our family like atmosphere. Every door is open, all the way up to the CEO and President. The medical, dental and vision benefits are well above par and are paid for by the company. We are provided lunch every Friday for our meeting. We have outings, parties and gatherings that bring everyone together. ITF has room for growth if you apply yourself and do your job to the best of your ability. The flex working schedule makes working extra hours worth it.

I honestly do not have more than one con. The pay is a little below what most would pay for the positions, but they are a growing company and the benefits more than make up for the pay.