2.0
May 23, 2017
Former employee
Boston, MA
Recommend
CEO approval
Business outlook
Pros
Good part time job which allows for freedom of being out of an office
Cons
I've worked as an investigator for 28 years so I kind of know what I'm doing. Unfortunately, the Case Managers are all in their early 20's and some don't have a clue. Their communication skills to the field workers are poor and try & blame others for their mistakes. I went through 3 Managers in 3 years, the first, Jesse, was awesome, the next 2, not so much. Training is lacking, help with their tech is non-existent & pay structure is backwards. Cases are paid on a flat rate, ex. 1 1/2 hour round trip, 45 minute statement, 20 minute to write report=$75.00. If your lucky to be able to do 2 or 3 cases a day, its not bad, however that rarely happens.