CSR-Full-time Seasonal - Anonymous employee IRS Employee Review

3.0
Jul 26, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive salary, good benefits, great schedule; Researching the accounts and the Internal Revenue Manual can actually be quite interesting, and explaining issues to taxpayers and helping them fix their account problems is satisfying and productive work.

Cons

Budget constraints keep the seasons short and eliminate taxpayer tax law assistance; Constantly changing procedures are difficult to keep up with

Explore other reviews about IRS

5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

-Excellent training -Hybrid work flexibility -Great Benefits (Student loan credits)

Cons

-Keeping your job dependent on current administration -Constant IT/onboarding issues -Quality of life largely dependent on manager

3.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

-Got me started in my career as an auditor -thorough tax law training -many senior auditors helping you learn the profession

Cons

-communication from management is not always transparent -when you are at the bottom of the ladder, you get verbal abuse from not only POA and taxpayers (understandable, given this is the IRS), but also management/OJI's. They want to look good to their bosses and will throw you under the bus if they have to in order to save themselves. Even if they gave you instructions that got you in trouble. They SHOULD be supporting you in your function as an auditor, but they'll do whatever is easiest for themselves ultimately. -on job training can be disorganized -bureaucratic culture -like many other companies, a lot of things you're expected to learn by yourself. Such as how to avoid POA delays.

See reviews by: Helpful|Rating|Date|All