4.0
Jan 16, 2015
Current employee, more than 3 years
Holtsville, NY
Recommend
CEO approval
Business outlook
Pros
The benefits of starting at the IRS are great. You receive a decent annual salary which steadily increases. Plus, you get access to loads of other jobs solely for federal employees.
Cons
Starting as a Contact Representative is terrible. Customer service is not what the IRS is known for, and they have not learned how to properly schedule phone calls and paper inventory.