IRS-wish I could've been permanent employee - Contact Representative IRS Employee Review

5.0
Jul 23, 2014
Recommend
CEO approval
Business outlook

Pros

Casual Dress, free parking, great benefits

Cons

Seasonal jobs are sometimes called permanent, but realize that it is not really permanent (in my opinion) if you are not getting laid off every few months and you have 40 hours a week on a consistent basis. I was a contact representative 3rd shift. I didn't mind the hours b/c it fit my lifestyle at the time, but we were constantly being brought in for lay-offs and I sat at home for 5 months without any word after only working 4 months. Not fun. Then came back and they said they were going to lay us off again.

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5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

-Excellent training -Hybrid work flexibility -Great Benefits (Student loan credits)

Cons

-Keeping your job dependent on current administration -Constant IT/onboarding issues -Quality of life largely dependent on manager

3.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

-Got me started in my career as an auditor -thorough tax law training -many senior auditors helping you learn the profession

Cons

-communication from management is not always transparent -when you are at the bottom of the ladder, you get verbal abuse from not only POA and taxpayers (understandable, given this is the IRS), but also management/OJI's. They want to look good to their bosses and will throw you under the bus if they have to in order to save themselves. Even if they gave you instructions that got you in trouble. They SHOULD be supporting you in your function as an auditor, but they'll do whatever is easiest for themselves ultimately. -on job training can be disorganized -bureaucratic culture -like many other companies, a lot of things you're expected to learn by yourself. Such as how to avoid POA delays.

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