Getting worse so left - Anonymous employee IRIS Software Group Employee Review

Thank you for taking the time to leave a review, although we’re surprised and disappointed by your comments. We’re very proud of our fantastic Executive team, who care deeply about IRIS’ success and know that our employees are at the heart of everything we do. Recently, we were delighted to welcome our Chairman, Gus Malezis, to the role of interim CEO as we search for a new CEO to lead us into FY26. This leadership change has not affected our focus on being a Great Place to Work for our employee or putting our customers first. For example, we recently introduced two new benefits for our UK employees: increased our UK 'holiday buy' benefit to 5 days, and offered over 60,000 hours of training to our employees last year - with the aim to exceed this in 2025. We’re really proud to be recognised as a Great Place to Work in the UK, US, Canada, Ireland and India and as one of the UK’s Best Workplaces™ for 5 years running, which is based on the anonymous feedback our employees share in a survey conducted independently by a third-party consultancy. We’re also delighted to use Peakon as our regular employee feedback tool so that employees can share feedback and suggestions with their manager, HR and our leadership teams. In some bonus plans, we expect managers to achieve a baseline employee engagement score in Peakon in order to receive a payout. This is because we know that having a great manager is the most important aspect of how you feel at work. The vast majority of managers score much higher than this threshold, and those not performing receive dedicated coaching, training and support to genuinely improve their performance and the engagement of their teams. We appreciate that IRIS is a fast-paced, successful and innovative company that always seeks to excel, and as part of this, people occasional work overtime. However, any overtime worked is handled via our UK Time In Lieu or Overtime Policies, to ensure employees find a good work-life balance. We’re sorry that this wasn’t your experience, and we encourage you to email EmployeeFeedback@iris.co.uk with any further comments. Kind regards, the HR team