Aug 4, 2022
IRIS Software Group Response
3yThank you for taking the time to leave a review, although we are surprised and disappointed by your comments. We are proud to reward our employees fairly for their hard work and are pleased to be certified as a Real Living Wage employer, meaning we commit to paying all UK staff a salary that enables them to live well in Britain today as calculated by the Real Living Wage Foundation. We also run an annual salary review process, which includes external benchmarking data to make sure we are paying competitively compared to the market. We have a dedicated pay scale governing many of our payroll teams, to enable them to grow their salaries as they develop their skills and experience.
We care deeply about our employees’ wellbeing and mental health and are extremely proud to have been recognised as one of the UK’s Best Workplaces™ for Wellbeing 2022. This accolade was given on the basis that our employees felt well supported here at IRIS and praised our great range of mental health and wellbeing support – including trained mental health first aiders, a weekly workplace support group, company-funded access to talking therapies, wellbeing apps, an Employee Assistance Program, and Mindfulness training. We're very sorry to hear that this wasn't your experience, and would encourage you to reach out to Stephanie Kelly, our Chief People Officer, to discuss your concerns in complete confidence.
Through acquisitions and organic growth, we are also delighted to have continually welcomed people into our managed payroll team, including 208 new starters across Managed Services in the last 12 months. We look forward to welcoming even more fantastic employees into our family to delight our customers and help us continue to be a Great Place To Work™.
We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. We wish you all the best in the future. Kind regards, the HR team