In the 18 mths I have worked at IRIS I have enjoyed every minute, - Sales Manager IRIS Software Group Employee Review

5.0
Mar 15, 2022
Recommend
CEO approval
Business outlook

Pros

The people, the people are great! All have a can do mindset and a passion for customer focus. It’s not for the faint hearted and can be challenging but you have the gift of improving processes, challenging status quo and creating the strategy to drive the business forward

Cons

With all companies, systems, data, insight action and striving for the best process can be challenging but they are aware of this and encourage thinking outside the box

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IRIS Software Group Response
4y
Thank you so much for taking the time to leave a review. We are delighted that you recognise our fantastic people who make IRIS the success it is by constantly embodying our IMPACT values: #MakingItHappen, #Passion, and #Customer Focus. We really value employee feedback, and are proud to use Peakon, a monthly engagement survey, which encourages our employees to give honest and anonymous feedback about their work experience. Here they can propose new ideas and suggestions, which can be instantly viewed by managers and senior leaders to make an impact. We are delighted to have launched two fantastic programmes this year to evolve our processes and delight our customers: our IRIS Help Hub and Gainsight. Our brand-new help hub, which provides individual help centres for our range of products. This includes 18 help centres which provide information and knowledge articles on the products for both colleagues and customers. Gainsight is a fantastic tool that helps our product and customer success teams analyse how our customers are using our services and where we can better support our clients. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team.

Explore other reviews about IRIS Software Group

5.0
Jan 6, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
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IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great product and team. Just no focus on US operations.

Cons

Company has no real direction for US operations.

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