Horrible experience from day 1 - Product Owner IRIS Software Group Employee Review

2.0
Dec 3, 2021
Recommend
CEO approval
Business outlook

Pros

Some good people as most organisations, most of those being the new cohort of product minded people they hired 2019-2022 Decent health and insurance packages-thats it

Cons

Pretty awful experience from top to bottom Elements leadership pretty clueless; no real product leadership or vision. Very heavy handed waterfall top down approach. Never empowered any product managers/owners but then bemused by lack of direction. It's not really the place for forward thinking, agile and modern product-thinkers. If you want to progress in product I'd advise against working at IRIS This is all on top of the horrible and inhumane HR and line manager policies and behaviours. Really disappointing to not be paid when contracting covid and even more upsetting when HR didn't seem to want to know about these bad practices. A fair few egotistical managers there in product dept. aswell - this didn't help individuals feel motivated, supported and empowered - culture is more about the big managers at the top 'playing at building products when they haven't shipped a product between them! Final nail in the coffin is the exit process - they will 'interview' you for your valuable feedback via a form in their HR system Not even competitive pay compared to other tech jobs. Infact v poor given the massive Iris revenues and private equity backing!

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IRIS Software Group Response
4y
Thanks so much for taking the time to leave a review, although we were surprised and disappointed by your comments. We want our employees to feel empowered and we work hard to make sure that employees across the product team can share their fantastic ideas and suggestions. For example, through Peakon, our monthly survey tool, employees at IRIS are able to share their ideas with managers and senior leaders in real time. Managers and leaders can instantly see this feedback, allowing them to act on ideas quickly and respond to comments, so that employees are enabled to immediately make an #IMPACT. We’re sorry to hear that this wasn’t your experience and would encourage you to reach out to Stephanie Kelly, our Chief People Officer so that she can discuss your concerns and help put things right. Paying our employees fairly and competitively for their hard work is of the upmost importance to us, and we're delighted to be officially recognised as a Real Living Wage employer. On top of this, we run an annual salary review process, offer pay scales in select departments to automatically reward employees when they hit career milestones, provide bonus and commission schemes where eligible, and provide a generous benefits, holiday and charitable volunteering package to all UK employees. We also operate a generous enhanced sick pay policy, plus additional provisions with those who are absent due to Covid-19. We ask that people complete an exit interview through our HR system, in case there is anything they would like to raise but don’t feel comfortable sharing in person and also aim to arrange face-to-face (or virtual) exit interviews with the relevant HR representative so people can share feedback and make suggestions. We’re always looking for ways we can be the best we can be, and we would welcome any further recommendations. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. Kind regards, the HR team

Explore other reviews about IRIS Software Group

5.0
Jan 6, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
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IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great product and team. Just no focus on US operations.

Cons

Company has no real direction for US operations.

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