What an absolute nightmare - Marketing IRIS Software Group Employee Review

1.0
Dec 11, 2025
Recommend
CEO approval
Business outlook

Pros

None (I have to add 5 words)

Cons

Toxic leadership remains. Do not listen to the ‘best place to work’ awards. Miserable customers, terrible support. Mish mash of acquisitions. Dogs dinner

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IRIS Software Group Response
3mo
Thanks so much for taking the time to leave a review, although we're surprised and disappointed by your comments. IRIS has been designated a Great Place to Work in the UK for 6 years in a row, entirely based on an anonymous survey each year conducted independently by Great Place to Work Ltd. We have also been externally recognised as one of the Financial Times UK’s Best Employers for two years in a row, based on feedback provided to the FT by staff they approached directly. We also measure staff engagement through anonymous monthly Peakon surveys and are proud our staff rate us in the top 25% of Peakon's technology benchmark. Employees tell us through Peakon that 'Management Support' is strong, scoring 9.0 out of 10 across IRIS, and we run a range of manager training and development initiatives at all levels to support this. Likewise, we have a dedicated Customer Success team focused on delivering fantastic results for our customers, and each week we celebrate someone across IRIS who's received recognition directly from a customer for the excellent service they've provided. We wish you all the best in your future career! If you have any further suggestions or feedback you'd like to share, please email EmployeeFeedback@iris.co.uk. Kind regards, the IRIS HR team

Explore other reviews about IRIS Software Group

5.0
Jan 6, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
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IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great product and team. Just no focus on US operations.

Cons

Company has no real direction for US operations.

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