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IQ Total Source

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Unprofessional working environment - Anonymous employee IQ Total Source Employee Review

1.0
Sep 1, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The business is growing. From my limited understanding, the business wants to have a positive culture... They do weekly breakfasts and have a lot of work socials. I was at least given a small severance for the abruptness of my being let go.

Cons

I was let go without any warning or a valid explanation. They stated they wanted someone with more experience, however the job posting is exactly the same, and is still up 6 months later. The employees were explicitly told not to communicate with me after I was let go, which is specifically odd, leading me to believe there was untrue gossip going around about me. Not surprising considering it's a very small office staff with little management oversight in the day to day. I would expect that if there was an issue with my performance or behavior, it would have been discussed with me, but all other employee's received monthly reviews, while I didn't have one in the 6 months I was there. Expectations of me were never clearly discussed as the company was going through a major change in management when I was hired. I worked several hours of over-time on salary pay, but the moment I was switched to hourly, over-time was no longer allowed. Ryan Puccinelli seemed like a great business owner to work for. He's energetic, positive, and a go-getter, however I was highly disappointed with the lack of professionalism that my employment was dealt with by him and the new management.

Explore other reviews about IQ Total Source

5.0
May 28, 2024
Recommend
CEO approval
Business outlook

Pros

As an IQ employee who had his fair share of experience, here are my top 5 Pros: 1. The people in IQ are amazing to work with. Everyone is willing to help and guide one another. They are detail-oriented and always striving to be better. 2. We have fun huddles every week! 3. The clients we work with are 99.99% respectable. The remaining 1% is a rare bunch and we don't tolerate bad behavior. 4. We treat our customers with WISE in which we go beyond 100% when dealing with their challenges. I believe this is the one thing that separates IQ from a lot of businesses. 5. They respect work-life balance. We have book clubs, 1-on-1s with our team leads, and supportive people all around.

Cons

So far, the only Con I could think of is there are some systems needing to be improved. Though, some of them cannot be changed and we'll need to adapt instead.

5.0
Mar 8, 2017
Recommend
CEO approval
Business outlook

Pros

They company has been in business for nearly 10 years. They seem to have had a lot of up's and down's and have learned a lot. The owners are very good guys that mean well running a very ethical business. They have made the Inc 5000 of fastest growing companies 5 years in a row and are planning on it again. They put a lot of effort into building a solid culture through their values and Wildly Insane Service Experience (WISE). It's neat and the customers seem to really enjoy working with the Customer Success Team.

Cons

There are a lot of cons of any small business. 2016 was a rough year and the ownership made some very difficult decisions for the best of the organization. 2017 is a new year - we're excited about our new 15,000sf office in Houston, the awarding of a few key accounts and looking to bring new teammates on board. Overall, even through the tough times the leadership is straight forward and transparent. Pros outweigh the cons!

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