The current management practices are ineffective and need significant improvement. - Team Lead IQ BackOffice Employee Review

Management itself lacks accountability and does not support employees adequately. Sometimes, individuals are promoted based on friendships rather than their leadership capabilities. Employees are overworked, and if they don’t put in extra hours, it is assumed they aren’t doing their job. Some leads have inflated egos, encouraged by management favoritism, and they often undermine high performers, either due to personal dislike or because those individuals have the courage to speak up. Document falsification occurs at times. Raising issues is often met with personal retaliation. There is no process documentation. Even company policies are not readily available. Internet and laptops are slow, some laptops / computers are outdated and is beyond 10 years. the company does not offer additional training or career growth opportunities, and salaries and benefits are not competitive with market rates. They will make you feel you owe them your performance increase. HR personnel are influenced by management, leading to a lack of independent oversight and resulting in issues like favoritism, unfair treatment, and a lack of accountability.