Everyone is overworked, management is out of touch - Anonymous employee IPSY Employee Review

1.0
Jan 27, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company works remotely now and is very focused on equity and inclusion. Most of the people I've worked with were extremely likable and easy going.

Cons

Everyone is overworked, and the general expectation is that everything can be planned and executed in 50% of the time that things truly take. That results in employees working way more than full-time. Many departments are understaffed and cannot get resources needed, and management is not offering market wages to retain or attract talent. In general, executives make unrealistic plans / commitments and teams are struggling to deliver on too many initiatives that are poorly planned and implemented, which means plans change after significant work has been put in and everyone must revisit the entire process. No one works only 40-hour weeks and no one on my team was able to take vacation or holidays off. The pace and difficulties of working here mean people get burnt out really fast.

Explore other reviews about IPSY

5.0
Jul 5, 2025
Recommend
CEO approval
Business outlook

Pros

Good work life balance Coworkers are a pleasure to deal with Remote First company

Cons

Remote setting is not always best for important meetings

1
avatar
IPSY Response
10mo
We love hearing that flexibility, work-life balance, and your teammates are bright spots in your IPSY experience. We hear you on the challenges that come with remote meetings—finding ways to stay meaningfully connected is something we’re always working on. With appreciation, IPSY People Team
3.0
Mar 25, 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

- Remote first - Kind coworkers - Fun brand

Cons

My entire career has been built on digital transformation/migration projects, but IPSY showed me a new kind of chaos. A very immature project management function coupled with constant rebrands, shifting priorities, and last-minute legal changes made it feel like they were trying to rebuild the car while it's already rolling downhill. Still a spreadsheet place. Product requirements constantly got buried in Slack. (Why are we so afraid of email?) Disjointed processes and minimal communication to contractors. (It's often the norm to treat contractors like secondary citizens, but most places will at least communicate info relevant to your job). Seems like a bad idea to lay off tech team members midway through a delayed transformation project.

1
avatar
IPSY Response
1mo
Thank you for sharing your experience. We’re glad to hear that our people and brand made a positive impression. We understand that transformation work can feel complex, especially in a fast-moving environment, and we’re continuously working to improve clarity, communication, and how we support all team members, including our contractor community. We appreciate your perspective and wish you the best in your next chapter. With care, – IPSY People Team
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