Pros
Worked with some great teammates and a Sales VP who was fair and transparent.
Cons
The sales organization is has been continuously run by leadership serving their own career goals and/or without sales experience. The previous Growth Officer was brought in to support the brining in of a new PE firm and set unrealistic goals and expectations both to the new firm and sales reps. When she left, the CEO’s friend, who was over Customer Success, was moved over. Once the new PE firm was in, layoffs ensued because the staff size could not be maintained. Quotas were unrealistic with a bloated sales team and small territories. Deals were created that represented white space, but were positioned to look like real opportunities. Actual deals were lost because sales reps were pushed to be overly aggressive to get deals done, for products that did not provide value. Overall, the basic product that is sold with a new EHR sale is required, but the upsell products are not desired and are overpriced for the limited value they offer. Also, they can only be sold into one major EHR, because of a host of issues with the solutions for the other two. My advice to sales reps is to look elsewhere.