It isn't worth the benefits, I promise. - Telesales Agent IMHP Employee Review

1.0
Mar 5, 2020
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits. Nice vacation package. GREAT co-workers!!! The mission behind IMHP is genuine; to provide better insurance and cost savings to elderly individuals who could truly benefit from the services you're offering them. As an insurance broker, they offer appointments to their agents for some of the best companies in the country, providing good product to sell.

Cons

• Poor Scheduling Practices: They ask you about your schedule and availability, but I don't know why, because they'll schedule you for any shift they need you for (8a-5p or 11a-8p) • Poor lead quality: They preach opportunity for six figure incomes, when in reality the leads they offer are too low quality to convert into sales. You can make 160 dials (literally) and not talk to a single person. • The CEO: verbally abusive towards agents on a daily basis with his silver tongue and fast insults to their intelligence, frequently degrading them to feel worthless. Daily morning "motivation" meetings turn into "you're all replicable". • Training: It unfortunately doesn't exist; they sit you down in front of a computer for 2 weeks to read material 8hrs a day with no training staff. If you want to work here, you should already have intricate knowledge of Medicare/Medicaid/Long Term Care, but that doesn't guarantee success. • Overqualified individuals wishing to do more are EXTREMLY discouraged from doing so. They don't have the ability to set goals for any sort of advancement other than "sell" (if you sell too much, you're probably going to be stuck on the phones). • As a startup, policy changes have been made frequently. 6 of the (about) 25 sales agents I've worked with have also left due to policy changes or poor working environment. Most changes to policy were to critical provisions that were the reason many of their former employees took the job in the first place.

Explore other reviews about IMHP

5.0
Apr 7, 2022
Recommend
CEO approval
Business outlook

Pros

Awesome team and everyone is nice

Cons

Bad pay but people made up for it

1.0
Apr 2, 2020
Recommend
CEO approval
Business outlook

Pros

Pay is decent, co workers are great

Cons

When I came to work here is was a great environment but then one day it was like a flip of a switch and everything went down hill. We were spoken to like scum. I took a leave of absence due to Covid because it was my only option with my children. Surfing my leave of absence they decided to fire me, without even letting me know. I found out on the day I was supposed to get paid for my last week of work because my check didn’t come. Not only did they fire me without a heads up but they decided to hold me last check. They said due to them paying for my test it’s what I owed them but my employee handbook clearly stated the money was to only be paid back if I left furring my training period which had been completed long before this. I wish I could leave a positive review because my first few weeks with this company were amazing but to leave a single mother jobless and take her last pay check during a crisis such as this is dirty and wrong.

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