From a 2.0 family-based work experience to an autocratic organisation - Anonymous employee IMA Employee Review

2.0
May 7, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Location; easy commutation with public transportation (station, buses); -Multilingual environment; -Roadside assistance requires a lot a empathy and self-control; You feel and are useful to others. -

Cons

-Family culture is lost; your opinion does not matter; do not expect involvement. -Fear culture; as a result: burn-outs, sick in-calls, employee turnover rising. -Small and Medium Companies culture; no career-building can truly be expected.

Explore other reviews about IMA

5.0
Sep 17, 2020
Recommend
CEO approval
Business outlook

Pros

Great Benefits like health coverage and paid vacations.

Cons

The days they make me take off.

1.0
Jun 6, 2018
Recommend
CEO approval
Business outlook

Pros

Paid weekly, and the schedule is overtimed

Cons

You are essentially scamming people. Couching sessions encourage you to lie to the costumer, the company intercepts calls and warehouses 800 and 866 numbers both of which are forbidden by the FCC. You’re selling a customer on the premise on a free gift and trying to add value to a service that isn’t marketed in any traditional or new media format. The management either lies about the background or in one case created an entire fictional Aurora about themselves being a veteran and former lawyer while later being arrested during work hours for tax fraud. The company is not multi-lingual so all non-English speakers count against you as do international call ins.

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