Micro Management - Customer Service Manager (CSM) ILX Group Employee Review

Lovely colleagues and health work life balance.

Poor salary progression and lack of flexibility for remote working.

some of the people are nice to work with

The majority of people i have spoken to who work here cannot stand it. The management is lacking in actual management skills and everyone is out for themselves. unless you’re part of management, you’re made to feel like you’re worthless. you’re just another number here. there’s a serious lack in respect for the team from management and nobody feels like they’re appreciated. the pay is disgustingly low for the amount of stress and pressure put onto you. i have never been so miserable at a job and the lack of care for anyone is evident. serious budget cuts due to the company not doing well means that the only things that made people want to work for the company have been taken away and it shows