Only a fool would pass this up - Customer Service Agent IEM Employee Review

5.0
Sep 1, 2021
Recommend
CEO approval
Business outlook

Pros

You’d be an absolute fool to pass up an opportunity to work at Itelbpo. The hours are flexible, management are reasonable and respectable, and the benefits and pay are quite good. You’ll be hard pressed to find a better company to work for in this day and age.

Cons

If you constantly need someone to sit over your shoulder to “motivate” you to get work done I advise you to look elsewhere.

Explore other reviews about IEM

5.0
Mar 27, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule remote okay no commute

Cons

None that I can think of

2.0
Dec 29, 2025
Recommend
CEO approval
Business outlook

Pros

Good salary, colleagues, IT team.

Cons

Bad "leaders", Poor Human Resource, Poor management, micromanagement at its finest, poor communication, no professional growth, unclear expectations, deadlines and goals, toxic environment, it seems promotions are for those with harassment cases, no recognition, no remote work and if they give one remote day, they take it off if there's a holiday on the week (makes no sense), you have to pay to go to work (you have to pay the parking).

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