One of the best companies I have worked for in London. Very good work-life-compensation balance! - Digital Communications Manager IDX Employee Review

4.0
Oct 15, 2020
Recommend
CEO approval
Business outlook

Pros

Great working environment, decent salaries, good teams and better management. The digital team is professional and friendly. No horrible pressure or crazy high season timings. No weekend schedule, flexibility and nice activities to do with work colleagues. I have always been treated good & fair. The management actually does listen to your ideas and cocnerns the training time and personal space was wonderful! Options to learn from different teams and improve your digital knowledge. Very flexible - holidays, working from home, sick days and not blaming environment. Made friends and had good recommendations from my managers when I left. Would recommend the company 100%!

Cons

Some sales and project managers were difficult to work with. The company did not provide bonuses for 2019. The office moved now to London Bridge and was at Fashion Str in Spitafields before (this was a cons for some people as the first location was less busy and the entire building was Investis - easier to access for lunch breaks and bike riders).

avatar
IDX Response
5y
Thank you for your feedback. Measuring success is one of our core values and we’re always looking for ways to improve. Our move in early 2020 reflected our growing office and allowed us to accommodate high-tech AV, a webcasting studio, and other technology that is needed to create an ecosystem to help facilitate collaboration and innovation amongst employees, clients and partners.

Explore other reviews about IDX

5.0
Jan 12, 2026
Recommend
CEO approval
Business outlook

Pros

IDX gives you room to actually do your job. The leadership team trusts experienced people to think, challenge ideas, and make decisions instead of micromanaging. Collaboration across teams is real, not just something talked about in meetings. Smart people, solid process, and a genuine push to adapt as marketing and AI continue to evolve. If you care about outcomes and not just optics, this is a good place to work. There’s also a healthy respect for work life balance, especially compared to many agencies. Expectations are clear, communication is direct, and performance is measured on impact rather than hours logged.

Cons

Like most growing organizations, things can move fast and priorities can shift. That can be uncomfortable if you need everything perfectly defined before moving forward. Some processes are still evolving, which is the tradeoff for not being overly rigid.

avatar
IDX Response
4mo
Thank you for sharing such detailed feedback. We’re glad to hear that our focus on trust, collaboration, and work-life balance is making a positive impact. We appreciate your recognition of our evolving processes and your suggestions; continuing to empower our teams and improve communication as we grow remains a top priority.
4.0
Jan 16, 2026
Recommend
CEO approval
Business outlook

Pros

The culture here is a standout. People are genuinely collaborative, helpful, and respectful of each other’s time. As a Project Manager in a performance marketing environment, I’ve appreciated how cross-functional teams partner to solve problems quickly and keep work moving. Compensation and benefits are competitive, and there’s a healthy emphasis on work-life balance, which makes it easier to do great work without burning out.

Cons

There is a documented 30-day ramp for new hires, which is helpful, but the learning curve can still be steep depending on the role/team. You need to be a strong self-starter to consistently hit that timeline, and some processes are learned through experience rather than through fully standardized, role-specific training.

avatar
IDX Response
4mo
Thank you for your feedback. We’re glad to hear you value our collaborative culture, flexibility, and work-life balance. We also appreciate your suggestions on improving onboarding and training and have taken this on board.
See reviews by: Helpful|Rating|Date|All