Worst company to work for - Call Center Agent IDP Education Employee Review

1.0
Aug 8, 2024
Recommend
CEO approval
Business outlook

Pros

the only good thing is that you gonna work from home

Cons

- The manager doesnt even know what she is doing - The team leader just got that position because nobody else wanted to be a team leader. they conducted interviews and post online but nobody actually was considered, only time wasting. - They gonna force you to get "hot leads" or your position gonna be in risk - You need to "scam" people on the introduction saying that you can help them but in fact, if they dont have enough resources or student visa, you have to block them (mark as cold) and forget about them. - Team leader tasks are unclear and she will just judge you for every small mistake do. - Nobody train you, they will just make you watch a video - The manager gonna blame you for all mistakes that you actually DIDNT do. Yeah, that's right, the manager will put all the blame on you for something that nobody know that was incorrect all the time and she will keep blaming you only to save her face from the upper positions than her. - just DONT WORK HERE

Explore other reviews about IDP Education

5.0
Feb 27, 2022
Recommend
CEO approval
Business outlook

Pros

great environment that helps you grow professionally

Cons

much attention to the details and more benefits is needed

4.0
Jul 4, 2024
Recommend
CEO approval
Business outlook

Pros

Good management Good pay Fruitful experience

Cons

Not the biggest capacity so they sometimes have to downsize.

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