Staff is excellent. Upper management is horrible. - Anonymous employee ID Signsystems Employee Review

Upper Management leaves something to be desired. The owner is a nice guy, but he buries his head in the sand when it comes to how the company is operated. The other owner is also nice, but she lives in her own world and has no idea what is really going on beneath her nose. They both let the COO push them around and tell them what they need to be doing with the company. The COO is a liar and delivers false promise after false promise. He plays solitaire most of the day on his computer. He blows off his employees and is mega cheap. He spends an extremely uncomfortable amount of time behind closed doors with the Comptroller (who doubles as the HR Rep). They have gotten really good at hiding their relationship from the owners. They’ve often been seen together after hours and in each other’s cars. It’s even more noticeable when the owners aren’t around. He has also somehow convinced the owners that they need him around to balance out the company. And they actually believe him. He spends most of the day hiding in his office with the door closed. When he actually does comes out onto the floor it’s to yell at somebody. He’s extremely arrogant and condescending. Oh, and he slams doors. A lot. They fire people and don’t replace them. They throw the work at existing employees and bog them down with an impossible amount of work to do. The Comptroller puts on a fake smile everyday, but beware if you get on her bad side. She will make snide remarks and comments under her breath. She knows how to make employees feel like nothing. And she’s really good at it. The owners apparently have no idea that she is like this. She also thinks that she is everybody’s boss because she is on the “executive board”. The “Manufacturing Manager” doesn’t manage a thing. He and the buyer for the company implement process changes on almost a weekly basis and nobody has a say in it. The owners have absolutely no clue that this goes on. The buyer acts like he is the only one in the company with work to do. If he doesn’t think your problem or question is important enough, he’ll be sure to let you know that. They have several “systems” in play to keep track of time and material. None of them work. It’s bureaucratic and almost impossible to get anything done on an administrative level. The current system is called EstiTrack and it looks like something out of 1995. It’s old fashioned, confusing, and very very time consuming. Nobody likes using it except for two or three people at the top of the company who don’t really use it, they just monitor it. The owners do not use it or know how to use it.