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      ICW Group

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      ICW Group reviews

      No work life balance - Anonymous employee ICW Group Employee Review

      1.0
      Aug 21, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      No pros that I can think of.

      Cons

      Zero work-life balance. Had to work on nights and weekends with no compensation. Leadership doesn't take accountability and focuses on shifting the blame. No one follows the process in IT. Any issue or new requirement is handled as an all-hands-on-deck situation. Ultimately, everything becomes a priority for the leadership which in turn leads to no work-life balance of individual contributors.

      Explore other reviews about ICW Group

      5.0
      Jun 12, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

      Cons

      Nothing- None at this time.

      3.0
      Jun 8, 2026
      Claims specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Triage department does some of the initial contacts.

      Cons

      Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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