Busy, Busy, Busy - Anonymous employee ICW Group Employee Review

4.0
Feb 10, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, lots of training opportunities, promotion from within, and no day is ever exactly like the day before. It's a fast paced environment if you like that in a job.

Cons

Very numbers driven to the point where they over work their staff. At the time is seemed like they were so intent on keeping their staffing overhead low, that they sometimes had unreasonable expectations for task completion.

Explore other reviews about ICW Group

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

Cons

Nothing- None at this time.

3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Triage department does some of the initial contacts.

Cons

Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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