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      ICW Group

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      ICW Group reviews

      Poor Management and Low Pay - Anonymous employee ICW Group Employee Review

      1.0
      Aug 30, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Casual dress code The majority of your co-workers and friendly and cool The company provides a decent amount of paid time off Good place to collect a paycheck until you find something better

      Cons

      Poor and uninformed management decisions There is very little training provided to new employees Compensation is significantly lower than industry average HR department is sub par The wrong people are in upper management positions

      Explore other reviews about ICW Group

      5.0
      Jun 12, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

      Cons

      Nothing- None at this time.

      3.0
      Jun 8, 2026
      Claims specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Triage department does some of the initial contacts.

      Cons

      Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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