Great Coworkers, but.... - Anonymous employee ICW Group Employee Review

2.0
Apr 6, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I loved my coworkers and the collegial atmosphere of the IT Group.

Cons

The bureaucracy here is heavy...real heavy. If you're the type of person who can deal with drama, politics and red tape, then you may survive here. Technology adaption is SLOW and frustrating. Management doesn't trust you to have access to the internet (personal email, etc) which is a bit demeaning for intelligent, responsible people.

Explore other reviews about ICW Group

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

Cons

Nothing- None at this time.

3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Triage department does some of the initial contacts.

Cons

Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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