14 Years Tenure! - Manager ICW Group Employee Review

5.0
May 13, 2020
Recommend
CEO approval
Business outlook

Pros

I started off in an entry level position and with the guidance of great leaders, vision, support and direction, I have advanced in to a leadership role. The organization believes in creating and sustaining growth, innovation, and advancement within its teams. They truly care, listen and support each team member, make sound business decisions with both the internal and external business partners in mind. Though I’ve had multiple opportunities and am regularly contacted by recruiters and other carriers, I can say that I truly say that ICW is where I belong. Top leaderships moral compass is aligned with that my families and a strong culture for giving back to our communities The department in which I work has less than a 5% turnover rate annually with most team members having a high average tenure.

Cons

Pay rate is average for the industry which limits bringing in newer top tier talent, if you want best you have to invest in them.

Explore other reviews about ICW Group

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

Cons

Nothing- None at this time.

3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Triage department does some of the initial contacts.

Cons

Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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