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      ICW Group

      Engaged employer

      ICW Group reviews

      Reactive company with incompetent senior management - Analyst (Non-IT) ICW Group Employee Review

      1.0
      Oct 13, 2009
      Analyst (non-it)
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice benefits, flexible work schedules, educational grants and assistance (currently frozen), good people.

      Cons

      Senior management is reactive and disconnected with each other and with their staff. The company hires and fires on a regular basis. A lot of people get tired of the uninspiring environment and choose to leave themselves. Most employees have stories of how they were unfairly treated and the staff is constantly worried about losing their jobs because of the ongoing SAP implementation and the economy.

      Explore other reviews about ICW Group

      5.0
      Jun 12, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

      Cons

      Nothing- None at this time.

      3.0
      Jun 8, 2026
      Claims specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Triage department does some of the initial contacts.

      Cons

      Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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