After some struggle, ICW Group is on its way to success - Software Development Manager ICW Group Employee Review

4.0
Jan 28, 2013
Recommend
CEO approval
Business outlook

Pros

ICW Group has plenty of caring and capable employees and first line managers and has built a solid foundation for taking on the harden market coming next few years. Has made significant progress toward establishing policies, processes, and standards in many areas. Outstanding culture and values can be seen in every corner of the company, with great mix of work and life.

Cons

IT still falls many years behind on technology and has a long way to go to become a leader in the industry. There is not enough emphasis being given to skill development and talent retention, which may prevent the company to become a great leader. Members of the engineering teams could use some more freedom in choosing the best solutions and technologies to fulfill the business needs, and encouragement in innovation to improve efficiency and ROI. But quite limited in career opportunities due to relatively not so large in size but rather lengthy history of the company.

Explore other reviews about ICW Group

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

Cons

Nothing- None at this time.

3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Triage department does some of the initial contacts.

Cons

Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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