Don't make the mistake of working here! - Anonymous employee ICW Group Employee Review

1.0
Aug 24, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent, newer office owned by Ernest Rady. Stand up/sit down desks, lots of random snacks in break rooms, free water provided unlike last office, gym access and lots of food and shopping choices around the area.

Cons

Poor company culture, only executives and management are appreciated, and horrible management from top down. Unsupportive HR department and overall, by far, the most dysfunctional company I've worked for. Company can't even provide adequate parking spaces or bathrooms for employees. CEO and COO could care less about their employees as long as they are making money!

Explore other reviews about ICW Group

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

Cons

Nothing- None at this time.

3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Triage department does some of the initial contacts.

Cons

Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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