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      ICW Group

      Engaged employer

      ICW Group reviews

      Management is not your friend - Anonymous employee ICW Group Employee Review

      3.0
      Feb 9, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      ICW Group has fantastic benefits, committees and culture. If management would get out of the way of their 'lessers' and begin to promote from within it they'd be better than where they are.

      Cons

      All management does not support their team. They nit pick, play favorites and do not promote or support those who've been here for years.

      Explore other reviews about ICW Group

      5.0
      Jun 12, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

      Cons

      Nothing- None at this time.

      3.0
      Jun 8, 2026
      Claims specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Triage department does some of the initial contacts.

      Cons

      Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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