Enjoyable company to work for! - Marketing Communications Officer ICS.AI Employee Review

5.0
Nov 23, 2021
Recommend
CEO approval
Business outlook

Pros

ICS.AI are growing as a company which is lovely to see as the Management team are doing a great job. Staff of all levels are really approachable which is nice. It really is a team effort at ICS.AI and the team actively encourage you to share your opinions and ideas. The team really stick together and actively do the best they can for customers and to assist other members of the team.

Cons

As other reviews state there are little benefits and so the company can't compete with larger businesses in that sense. The role in which you join the company to carry out may change and deliverables alter frequently which necessarily a bad thing. There is little in the social aspects of the job as most people work remote.

Explore other reviews about ICS.AI

5.0
Aug 30, 2024
Recommend
CEO approval
Business outlook

Pros

Remote working, great pay and additional remote working top up for home equipment etc

Cons

No real cons at all

4.0
Jan 13, 2022
Recommend
CEO approval
Business outlook

Pros

I have been working with ICS.AI for a few months now and whilst it's a bit chaotic at times I know this is because of a lot of change. Change doesn't happen overnight and this means it can be frustrating sometimes but when you look back and see where it's come from to where it sits, you can see improvements. The people make ICS.AI what it is, from the leadership team down. I don't feel like the CEO is this scary person I can't speak to, and that's really refreshing. He's the sort of bloke you could go for a beer with. We are being asked a lot for our feedback at the moment from the HR team and I've never felt like I've been given more value to how I think and how I feel. Everyone is taking really good care of me. The intentions are all good and the growth plans the company has are genuinely exciting. I can forgive a bit of madness here and there for the plans of the future.

Cons

The systems aren't used right and some of our resources could be deployed better. We need to grow a bit more and reflect on how we do things, plan the changes and communicate how they're going to happen. Benefits could also be better, because the salaries are good and so are the holidays but I think we are missing things like medical, pension etc that would be all the better for us.

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ICS.AI Response
4y
This is a really balanced and thought out review and we're touched you took so much time and care to write this. Thank you so much for your honesty and your feedback. We're glad we tick so many boxes, and as we've started to fix some of your negatives (thanks to your excellent feedback!) we're pleased to announce a massive enhancement to our benefits package. We now offer... 1) Flexible working - including the option for a hybrid of remote or office, not one or the other- as standard 2) A minimum 5% pension contribution from the employer 3) Full cover private healthcare 4) Enhanced holidays 5) Equipment allowance for WFH set up 6) A £1200 allowance for WFH and the additional costs to the employee due to cost of living increase across the board 7) Genuinely competitive basic salaries for the tech market in the UK And this... is just the beginning. Thank you for everything you do for us and we look forward to continuously improving and being the best employers we can be for you.
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