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      ICG America

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      ICG America reviews

      Good management - Customer Service Representative (CSR) ICG America Employee Review

      5.0
      Dec 17, 2021
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      -Really nice managers and team lead - Good Pay for fair work - Relaxed work environemnt

      Cons

      - Additional responsibilities outside of phone service can be too time consuming - Sometimes call center got overloaded with small staff

      Explore other reviews about ICG America

      5.0
      Nov 12, 2021
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent--great environment, great people, excellent

      Cons

      None--it was all good and everyone wonderful

      3.0
      Feb 9, 2026
      Csr
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company to start off as, for call center role

      Cons

      no benefits at all available

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