Great Employees, Greedy Management - Anonymous employee ICG America Employee Review

1.0
Mar 30, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good starter company if you're looking to start your career. You briefly work with some very talented Austin people in a fast paced, sink or swim environment. If you can handle that, it's an excellent learning opportunity once you find a company you decide to build a career with.

Cons

Management / owners are greedy. Zero loyalty to their employees. They are from the northeast and quick to are quick to take advantage of the southern hospitalities the local folks provide. However they have no interest nor desire to return that hospitality, and are the last to accept blame for anything that goes wrong. No insurance. Minimal benefits. Leadership is a mess. The location may seem great at first, you'll quickly find that it's very inconvenient especially if you want to leave the office for lunch. High turnover.

Explore other reviews about ICG America

5.0
Dec 17, 2021
Recommend
CEO approval
Business outlook

Pros

-Really nice managers and team lead - Good Pay for fair work - Relaxed work environemnt

Cons

- Additional responsibilities outside of phone service can be too time consuming - Sometimes call center got overloaded with small staff

3.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

Good company to start off as, for call center role

Cons

no benefits at all available

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