Horrible place to work - Claims IAT Insurance Group Employee Review

1.0
Apr 9, 2024
Recommend
CEO approval
Business outlook

Pros

I really never saw much in the way of pros.

Cons

Terrible company environment. Management and staff have minimal to average knowledge and skills. Those that come in with heavy skills are shunned and demoralized daily. I have never worked at such an unprofessional and unpleasant company. I currently work with an awesome group of top performers. 3 came from IAT. All 3 had the same horrible experience. All 3 were also told they didn’t “fit in” and didn’t know what they were doing. Yet, they are stars at this much larger carrier.

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IAT Insurance Group Response
2y
We take your concerns seriously and appreciate all feedback, whether positive or negative, as it helps us improve our workplace and culture. We provide a variety of channels to share feedback internally at IAT and hope you took advantage of those while you were with us. We’re successful at IAT because our talented employees are among the very best in the industry. We invest in continuous learning and development opportunities to ensure that our team members have the skills and expertise needed to excel in their roles. We also focus on creating a welcoming culture where employees are recognized, appreciated, and provided opportunities to thrive. It’s disappointing to hear that you felt undervalued during your time with us. We wish you success and happiness in your new endeavors.

Explore other reviews about IAT Insurance Group

5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Extremely generous 401k match, great amount of PTO (even as a new employee), College Loan Payment Assistance (Yes, you read that right! It's unique and amazing). Days are busy with engaging and interesting work but hours are typically fairly regular, leaving sufficient time and personal capacity to fully enjoy my life outside of work - great balance which is one of the things I enjoy most about working at IAT! Most of claims is now on one amazing claim system - state of the art! Fantastic progress vs. just a few years ago when IAT claims was working in numerous outdated, difficult systems.

Cons

Small company which can feel a bit limiting in terms of career path. However, IAT really leverages every opportunity to help employees have their desired careers, switch lines of business, etc. Small down side relative to the many advantages of working for IAT.

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IAT Insurance Group Response
1mo
Thank you for taking the time to share your experience and feedback. We’re thrilled that you appreciate our workplace culture, benefits, and interesting work. Your insights help us continue to create a great employee experience. We strive to provide an environment where employees feel challenged, empowered to develop, and thriving in growth.
3.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits with flexible work schedule.

Cons

Management often tends to micromanage its employees.

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IAT Insurance Group Response
1w
Thank you for your feedback. At IAT, we strive to provide a workplace where every employee feels empowered, valued, and trusted. We are sorry to learn that you’ve felt your experience has not been consistent with our priorities, and we are eager to address your concerns. We encourage you to speak with your HR Business Partner about your experience. Your insights help us continue to enhance employee experience, and we take it seriously.
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