Stuck in the 90's with clueless management - Sales Account Executive Hyland Employee Review

1.0
Aug 23, 2021
Recommend
CEO approval
Business outlook

Pros

- Work from home -- thanks to the pandemic. - Can get away without working hard and doing 'busy work' - Onsite perks if you are in Westlake, OH

Cons

- The pay is poor and equity sharing is unheard of for a company whose CEO every Monday keeps talking about the fact this is a "big happy family". - Hyland is stuck in the '90s with multiple levels of management, processes, and approvals. You have to be based in Ohio and 'manage up' to get anywhere. Most of the C-Suite are incompetent and are around because they are a part of the 'old boys club'. - Hyland is a dumping ground for companies bought by Thoma Bravo. The management team has no clue of what to do with the technology and talent they have acquired and is slowly killing them. - Product management is a joke and has no clear future direction for the products from acquired companies. The direction changes every few weeks and the company is still struggling to run its solutions on the public cloud. - The Healthcare business unit operates as a company within a company and opportunities to grow are very limited if you are not in the inner circle.

Explore other reviews about Hyland

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Work/life balance Great people to work with on daily basis Ability to work remote (US based) Plenty of development opportunities I've been given the tools I need to do my job and be innovative I have an amazing manager and team that I lead

Cons

I am restricted on where I can hire new employees right now. There are a lot of competing priorities with similar deadlines which can be stressful, but the days go by fast.

1
avatar
Hyland Response
1w
Thank you for sharing your experience and for your many years with Hyland. We’re glad to hear that work-life balance, flexibility, development opportunities and — most importantly — the people you work with continue to stand out. Your comments reflect what we value deeply: a strong culture shaped by talented, supportive teams and managers who help make Hyland a great place to work. We also appreciate your feedback on competing priorities and hiring considerations. As Hyland continues to grow and evolve, balancing priorities is a natural part of that journey, and we remain focused on supporting our teams and strengthening how we operate. Thank you for your continued contributions and for helping make Hyland’s culture what it is. - Hyland HR Team
2.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote or hybrid capability. Usually a flexible schedule.

Cons

Constant quiet firing. They've figured out how to avoid public disclosures quite well. Every month they're whacking batches of 20~30 employees - esp. if you were in a higher pay band or part of an acquired company. There's constant leadership churn as of late - not that leadership was ever that great, but the clownshow has more makeup on the pigs now. If you were part of an acquired company, the stench of nepotism was constant. Hyland doesn't provide legitimate training or certification assistance for everyone. Their products would fail any sort of security scan by an AI tool too. If you're a customer, buyer beware.

5
avatar
Hyland Response
1mo
Thank you for taking the time to share your perspective and for your years of service at Hyland. We recognize that organizational change can be difficult and that periods of transition may feel uncertain. While experiences can vary, this perspective does not fully reflect our approach as an organization. We remain committed to clear communication, responsible workforce practices and investing in employee growth and development opportunities. As Hyland continues to grow and evolve, we are focused on supporting our employees and customers through this journey and strengthening how we operate for long-term success. We appreciate your perspective and wish you all the best in your next chapter. - Hyland HR Team
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