Flat Career Outlook - Anonymous employee Hyland Employee Review

3.0
Jan 6, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Laid back dress code - Profit sharing - On-site hair salon

Cons

- Pay is below expectations on the amount of work that is required from you on a daily basis. Many managers are young and have little experience in the departments they are in control of. - Work / Life Balance in non customer facing departments is non existent and depends on your manager. Some departments have set work schedules making it a 9 to 5 job. If you need to leave for an appointment, it needs to be apporved well in advanced and you need to use your PTO time to do so, even of only for 15 minutes or an hour. Zero to limited career paths for many departments (IT / Tech Support / Quality Control) all have high turn over due to limited promotional opportunities and pay scale. Career growth at Hyland means working weekends at home on your personal time and taking on more work from your manager without any chance of pay increase. Promotions will be hung over your head for years that will not ever come to be. - Micromanaging at the department level is out of control and causes stress on employees and work habits. - Nepotisim is ridiculous and very often friends and family are hired in at grade levels higher then tenured employees. Some are fast tracked to management roles within 3 years. - Open door policy is a loose term. It can end your career or mean zero promotions, pay increases or bonuses. - Bonuses are limited and rare in non customer facing departments. I have received one bonus my fisrt year, even with great work reviews for 7 years. - Lack of promotional opportunities for aging workers. many aging workers at Hyland are bypassed for promotions in many departments as experience means less control for managers to handle (IS / Development / Marketing / Sales) - Non- Exisistent CEO. You see him on Monday mornings, but that's it. - HR's Only intent is to build a better cutlure and not a work environment , ignoring inappropriate , unfair treatment to retaliate against employees who complains about a problem. They just try to protect the company by covering it up. Management is not professional and getting personal, abusing their power as there are areas where there are no policy set and up to manager discretion. Job Titles in this organization is not commensurate with their skill set. Some Senior directors just know so little about their area of responsibility. They rely heavily on what other low managers say and make decisions based on common sense even if it is in an area that involves laws and high scrunity by external auditors. This is very risky . Be careful, when they promise you anything during the interview and hiring process, It can be reverted any time and the excuse they have is "things change and there is no need for a policy.

Explore other reviews about Hyland

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Work/life balance Great people to work with on daily basis Ability to work remote (US based) Plenty of development opportunities I've been given the tools I need to do my job and be innovative I have an amazing manager and team that I lead

Cons

I am restricted on where I can hire new employees right now. There are a lot of competing priorities with similar deadlines which can be stressful, but the days go by fast.

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Hyland Response
4d
Thank you for sharing your experience and for your many years with Hyland. We’re glad to hear that work-life balance, flexibility, development opportunities and — most importantly — the people you work with continue to stand out. Your comments reflect what we value deeply: a strong culture shaped by talented, supportive teams and managers who help make Hyland a great place to work. We also appreciate your feedback on competing priorities and hiring considerations. As Hyland continues to grow and evolve, balancing priorities is a natural part of that journey, and we remain focused on supporting our teams and strengthening how we operate. Thank you for your continued contributions and for helping make Hyland’s culture what it is. - Hyland HR Team
2.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote or hybrid capability. Usually a flexible schedule.

Cons

Constant quiet firing. They've figured out how to avoid public disclosures quite well. Every month they're whacking batches of 20~30 employees - esp. if you were in a higher pay band or part of an acquired company. There's constant leadership churn as of late - not that leadership was ever that great, but the clownshow has more makeup on the pigs now. If you were part of an acquired company, the stench of nepotism was constant. Hyland doesn't provide legitimate training or certification assistance for everyone. Their products would fail any sort of security scan by an AI tool too. If you're a customer, buyer beware.

5
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Hyland Response
1mo
Thank you for taking the time to share your perspective and for your years of service at Hyland. We recognize that organizational change can be difficult and that periods of transition may feel uncertain. While experiences can vary, this perspective does not fully reflect our approach as an organization. We remain committed to clear communication, responsible workforce practices and investing in employee growth and development opportunities. As Hyland continues to grow and evolve, we are focused on supporting our employees and customers through this journey and strengthening how we operate for long-term success. We appreciate your perspective and wish you all the best in your next chapter. - Hyland HR Team
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