Why work anywhere else? - Technical Support Analyst Hyland Employee Review

4.0
Jun 12, 2008
Recommend
CEO approval
Business outlook

Pros

Hard-working, dedicated, professional fellow employees. Lots of motivating perks (both work-related and non-work related). On-site training programs, continuing education opportunities, excellent health benefits. Subsidized, on-site services like haircuts and massages. On-site day care and diner. Very flexible scheduling. Casual atmosphere (no suits!).

Cons

As the company gets bigger there's an obvious disconnect between "the people" and "the king". Opinions are not always heard. Good ideas are often tossed out by lower- and middle- management and then lost. Action is taken before all the facts are in, which sometimes makes more work for everyone in the long run. Departments are isolated and don't cross-communicate well. There is often a duplication of effort as a result.

Explore other reviews about Hyland

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Great time working with great team

Cons

No complains I have great tjme

2.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote or hybrid capability. Usually a flexible schedule.

Cons

Constant quiet firing. They've figured out how to avoid public disclosures quite well. Every month they're whacking batches of 20~30 employees - esp. if you were in a higher pay band or part of an acquired company. There's constant leadership churn as of late - not that leadership was ever that great, but the clownshow has more makeup on the pigs now. If you were part of an acquired company, the stench of nepotism was constant. Hyland doesn't provide legitimate training or certification assistance for everyone. Their products would fail any sort of security scan by an AI tool too. If you're a customer, buyer beware.

3
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Hyland Response
2w
Thank you for taking the time to share your perspective and for your years of service at Hyland. We recognize that organizational change can be difficult and that periods of transition may feel uncertain. While experiences can vary, this perspective does not fully reflect our approach as an organization. We remain committed to clear communication, responsible workforce practices and investing in employee growth and development opportunities. As Hyland continues to grow and evolve, we are focused on supporting our employees and customers through this journey and strengthening how we operate for long-term success. We appreciate your perspective and wish you all the best in your next chapter. - Hyland HR Team
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