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      Hyland

      Engaged employer

      Hyland reviews

      HR is toxic - Human Resources Hyland Employee Review

      2.0
      Jan 25, 2026
      Human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      • Strong foundational culture in many teams—colleagues are generally collaborative, supportive, and genuinely care about doing good work. • Solid benefits package and reasonable work-life balance for most roles (remote/hybrid options help a lot). • The core business (content services/tech) has real value, and many non-HR departments still feel stable and mission-driven.

      Cons

      • Experienced day-to-day HR staff (the ones who know the business and support employees best) are being pushed out or sidelined while more senior-level hires come in, leading to major knowledge gaps, slower response times, and reduced service quality to the broader company. • Employee frustration is high because so much time is spent explaining unclear decisions or managing fallout from leadership ambiguity rather than focusing on meaningful work. Previous feedback (surveys, conversations) hasn’t led to real change, eroding trust. • Burnout and quiet quitting are increasing; good people are leaving or actively looking, which risks bigger problems for retention and company support functions if not addressed.

      avatar
      Hyland Response
      4mo
      Thank you for taking the time to share your detailed feedback. We appreciate your recognition of the strong culture and collaboration that exist across our teams. As our organization has evolved, we’ve made changes within HR and other functions to best align with the needs of a growing, global business. We recognize that transitions can create challenges, and we remain focused on ensuring teams have the right support, clarity and resources to operate effectively. Leadership accountability, trust and continuous improvement are priorities for us, and feedback like yours helps inform that work. We appreciate the time you invested and the contributions you made at Hyland, and we wish you continued success moving forward. - Hyland HR Team

      Explore other reviews about Hyland

      5.0
      Jun 11, 2026
      Full stack developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great time working with great team

      Cons

      No complains I have great tjme

      2.0
      May 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote or hybrid capability. Usually a flexible schedule.

      Cons

      Constant quiet firing. They've figured out how to avoid public disclosures quite well. Every month they're whacking batches of 20~30 employees - esp. if you were in a higher pay band or part of an acquired company. There's constant leadership churn as of late - not that leadership was ever that great, but the clownshow has more makeup on the pigs now. If you were part of an acquired company, the stench of nepotism was constant. Hyland doesn't provide legitimate training or certification assistance for everyone. Their products would fail any sort of security scan by an AI tool too. If you're a customer, buyer beware.

      3
      avatar
      Hyland Response
      2w
      Thank you for taking the time to share your perspective and for your years of service at Hyland. We recognize that organizational change can be difficult and that periods of transition may feel uncertain. While experiences can vary, this perspective does not fully reflect our approach as an organization. We remain committed to clear communication, responsible workforce practices and investing in employee growth and development opportunities. As Hyland continues to grow and evolve, we are focused on supporting our employees and customers through this journey and strengthening how we operate for long-term success. We appreciate your perspective and wish you all the best in your next chapter. - Hyland HR Team
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