Would Not Recommend Anyone Work Here - Anonymous employee Hydrogen Employee Review

2.0
Jan 11, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I really wouldn't recommend anyone work here for many reasons. I'll use this review to list out my opinion, while providing objective facts and links to other reviews. - It's a great place to grow your skillset since you will have to perform in many different roles. - They manage to hire good talent--you'll be surrounded by smart cool people. - They aim to work on the cutting edge of fintech, so you'll get a lot of buzzwords on your resume. - They schedule a trip every year all expenses paid as a company retreat. - The healthcare is really reasonable and at low/no cost to the employee. - The co-founders are really dedicated and are in the office all the time. - Free lunch every day.

Cons

- The co-founders are extremely difficult to work with. They are not good managers and will occasionally explode and start screaming at employees. - Hydrogen was spun out from the startup Hedgeable. Check out the Hedgeable Glassdoor for other reviews. - There has been a ton of turnover between the two companies. Go on LinkedIn and check out employee tenure for Hedgeable (their former company that closed) and Hydrogen. When employees join, they realize they made a mistake and start counting the days until they can leave without it looking strange on their resume. Most last around 1 year. - Like the Hedgeable Glassdoor review page, expect this review to be followed with many fake 5 star reviews the CEO will write to prop up the Glassdoor rating. - The CEO has very questionable ethics. He and his brother will often claim they have built tech on the website that they don't offer yet or will be dishonest with potential partners to try to get business. They call this "marketing". - Their previous company (Hedgeable) was just fined $80,000 by the SEC. The new company also launched a cryptocurrency with questionable use cases, a new industry that has been followed closely by the SEC. - It's an open secret that the co-founders literally live in the office, which is not only illegal, but makes working there very uncomfortable. - Since they don't have a work life balance, they don't respect yours. They don't understand that you are not a business owner and won't be working the amount of time they do. - They have very strange policies when it comes to working from home. Expect the office to be open during blizzards and snowstorms. Their policy is if the subways are running (which they always are), you're expected to come to the office. If you want to stay home, you have to take a sick day. You get one WFH day per month. - The co-founders are delusional and won't take ownership of anything. When things go wrong, it must be because the employees messed something up. When employees quit, they rationalize it by saying "the employee had no hustle" or "we didn't like them anyway". - The company constantly pivots to whatever seems like the buzzword of the year. There doesn't seem to be any long-term company or product vision. - The company gets a lot of awards, but they win them with presentations of technology that isn't built yet (the presentations are faked) and is never followed through on. - They will not be afraid to talk badly about you behind your back to other employees. Overall it's a toxic work environment.

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Hydrogen Response
7y
Hi, thanks for the detailed feedback! There is not enough room to respond to every critique here, but I will try to address the overall messaging. #1 - I am not going to apologize for working 100 hours per week and expecting employees at an early stage company (that can go out of business at literally any point) to have a strong desire to build something special. That might mean putting a few extra hours in then would be the case at a 1,000 person company. This is expected, not asked. Why would you want to work somewhere that fails? Jack Ma famously requires employees to work 9-9, Monday through Saturday. Our average hours are 10-6, with a lunch break, that is not even a 40 hour workweek. Plus tons of days off, weekends, nights off too. If you want to have a cushy high paying job where you can get 6 weeks vacation and not check email on the weekend, going to a startup with 10 people is certainly not for you. I am sorry that you had the wrong expectations coming in. This is certainly like being in bizzaro world, every job I ever had the CEO sits on the beach and works 20 hours per week. Ray Dalio took home hundreds of millions of dollars in pay at Bridgewater when I was there. That is great, he worked hard to make that happen, I am happy for him and shook his hand at the end of the year. At a startup, I am blasted on the internet for working 100 hours and making minimum wage, while expecting my employees to work 20 and making $150k. I set the right example, I have nothing to apologize for. #2 The company is only a year old. We provide 18-24 month roadmaps to customers, we work to meet those roadmaps. I don't understand this mentality that we are somehow always pivoting or not truthful to customers. They are coming to us for this reason. I have tried to get all members of the team into sales meetings. You are actually making the sales case for me, clients are buying into a vision and a roadmap. It is a cloud based platform that takes many months and years for them to use and deploy. TD Bank has 25 million customers, and has DEPLOYED the platform to customer in Canada. How many 1 year old companies can say that? This idea that I am PT Barnum is laughable, but flattering at the same time. #3 It's unprofessional to bring up anonymous potential arguments about regulatory, legal, or accounting matters. We spend HUNDREDS of thousands of dollars per year on third-party firms. Running a company, in fintech, or healthtech, or other complex areas, is not simple. We go above and beyond what is needed, sometimes third-parties don't agree with us, that is just a part of doing business, and it's a cost of doing business over 5-10 years (Look at all the challenger banks now and the hit pieces in the press trying to take them down). Please don't make this an indictment of my personal or professional character. This anonymous character assassination that exists on this site and other places on the web, by disgruntled employees and "anonymous sources" is tearing our country apart. Don't let it tear companies apart too.

Explore other reviews about Hydrogen

5.0
Jan 31, 2024
Recommend
CEO approval
Business outlook

Pros

Founders were great, kind, and fair.

Cons

There weren't very many cons, just busy as it was a startup

1.0
Apr 10, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Employees are given a lot of leeway to take on a variety of tasks and responsibilities, which is great for picking up new skills - Co-workers are for the most part delightful, smart, and willing to talk through complex tasks - Daily free lunch

Cons

- The upper management (CEO and CTO) are incredibly poor leaders - They are unable to respectfully interact with their employees on a consistent basis, which has led to screaming matches in the office, childish refusals to make eye contact with employees during meetings, and the stonewalling of employees who offer constructive criticism about the company that conflicts with their vision - At some point in early 2019, rather than addressing these issues, the CEO absconded to Florida - They consistently misrepresent and overstate the readiness of the company's tech when speaking with prospective clients, leading to rushed, poorly conceived product launches - At one point in the midst of a discussion about the "utility" token issued by Hydrogen and its place in the company's products, the CEO stated: “All I care about is the price” These and other issues have caused a mass exodus of employees from the company. The general consensus is that working at this company is incredibly draining, demoralizing, and will make you incredibly jaded.

18
avatar
Hydrogen Response
7y
Hi! Thanks very much for the honest feedback. Please make sure you provide this feedback on the exit interview and not just anonymously in this publication. I am not sure what "screaming matches" you are referring to, this makes it seem like Hell's Kitchen and I am Gordon Ramsey. Yes, in 10 years, I can say I have yelled loudly...for about 10 seconds at one employee who was being incredibly disrespectful and deserved to be terminated. Please don't put this out of context, this is the ultimate #fakenews If a CEO at a young company is in the office all the time, that is typically a bad sign. I spend most of my time fundraising or searching for new clients or partners. I wish some people could see the work that goes behind the scenes in corporate, legal, strategy, fundraising, accounting and other areas. You will have a different perspective. The platform is only 1 year old. As I have pointed out many times, you can't work for a 1 year old company and expect brilliant product launches and products tested in the market for 10 years. Even if you go to Salesforce this doesn't exist. You build, you sell, you get feedback, and you sell a vision, that is how this works. TD Bank has 25 million customers, and has deployed the Hydrogen platform...in production. So this is incredibly dramatic feedback that is not painting the full picture. I am sorry that you are jaded and demoralized. I do trust and respect employees. I hold monthly strategy and corporate updates. Anyone who know me will say I am one of the most positive and respectful people. I do nothing but nice things for people - buy things, throw events, give positive feedback. I have sacrificed 10 years of my life to pay other people to go on vacation and not myself; if this isn't the ultimate sign of unselfishness, I don't know what is. I am sorry that you feel wronged, were terminated, or just overall did not have a good experience. I cannot do anything to solve that now, but I sincerely hope you find all your hopes and dreams in your next endeavor!
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