4.0
Apr 3, 2015
Former employee
Recommend
CEO approval
Business outlook
Pros
Employee-owned, practiced profit-sharing, had great team of people to work with. Stores were clean, well-managed and serviced and the level of care and pride employees had towards their jobs was reflected in loyalty with customers.
Cons
High turnover with middle management - many using it as a stepping stone to train for other positions within the company. Sometimes policies were too heavily "customer is always right" - and management would often back customers over employees.