Was good at first... - Produce Clerk Hy-Vee Employee Review

2.0
Apr 1, 2014
Recommend
CEO approval
Business outlook

Pros

1) I love that HyVee stands strong on the principles of customer service. It makes me feel good knowing we care about the customer. 2) There are also a lot of really cool people that you work with as well as customers you meet. 3) Working for HyVee is fun, rewarding, and doesn't demand a lot of skills.

Cons

1) While some stores are incredible to work for, others are really, really bad. 2) If you are the closer for a department (as I was regularly), all the burden of getting things done is on your shoulders... in the produce department (where I worked), the day crew would leave at 3 or 4 and leave all their garbage untouched, their carts still covered in boxes, and the shelves still empty... if the night crew did not get these things done, the day crew would get mad... 3) The salary is TERRIBLE!!!! You have to work for the company for 4-6 years before you make even a half-decent salary... but people leave by that time, as they have to provide for themselves and their families. 4) If you don't have an in, you'll never get promoted. End of story. 5) The store directors are never in the store. 6) The customer/secret shopper surveys will haunt you. You literally cannot get any work done, because if you leave your department to get something done/grab product to stock, you could lose all your points, and in effect, get written up if you were in the dept. the day/night of the review. 7) They pipe in new managers from outside stores almost every day it seems... with the autonomous nature of HyVee, this jacks with each individual store... you have some manager who walks in and changes the dynamic of the store by demanding people do things the way they saw it done at their last store. 8) The managers come across as condescending, power-hungry, and rude... and often, the laziest people in the store. Front end managers stand around and watch courtesy clerks bag and call other departments to bag while they stand and watch. I walk by the department head office and see ESPN on the computers.

Explore other reviews about Hy-Vee

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful and supportive store manager with a stellar staff. I felt empowered and supported.

Cons

Really none I can think of!

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hy-Vee is a great company that truly cares about the communities we serve. Our 14 fundamentals drive both the customer and employee experience, guiding how we treat and serve our customers and each other. Leadership actively seeks employee feedback and uses it to drive meaningful change across all locations. There is a wide variety of jobs and career opportunities in many different areas of the company from retail to supply chain, IT, marketing, and so many more. obust employee benefits include tuition assistance for degrees, certifications, and foundational learning at little to no cost to employees, and the company focuses on promoting from within for most leadership roles.

Cons

As a 24/7 retail business, scheduling can be demanding in some roles — though the variety of positions means there's flexibility to find the right fit. With a large, decentralized workforce spread across hundreds of locations, consistent employee communication is an ongoing area of focus and improvement.

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