GREAT FIRST JOB!!! - Customer Service Hy-Vee Employee Review

5.0
Oct 27, 2011
Recommend
CEO approval
Business outlook

Pros

Great first job, great pay raises, and great promotions. If you are a good, happy, helpful employee they will notice and praise you for it

Cons

Customers yell at employees, but you are going to get that any place you work. Sometimes management has to cut hours and they will most likely cut hours on people like cashiers and courtesy clerks (people who bag and get carts)

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5.0
Jan 23, 2026
Recommend
CEO approval
Business outlook

Pros

Low stress, good pay, friendly coworkers

Cons

Management can be toxic at times

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hy-Vee is a great company that truly cares about the communities we serve. Our 14 fundamentals drive both the customer and employee experience, guiding how we treat and serve our customers and each other. Leadership actively seeks employee feedback and uses it to drive meaningful change across all locations. There is a wide variety of jobs and career opportunities in many different areas of the company from retail to supply chain, IT, marketing, and so many more. obust employee benefits include tuition assistance for degrees, certifications, and foundational learning at little to no cost to employees, and the company focuses on promoting from within for most leadership roles.

Cons

As a 24/7 retail business, scheduling can be demanding in some roles — though the variety of positions means there's flexibility to find the right fit. With a large, decentralized workforce spread across hundreds of locations, consistent employee communication is an ongoing area of focus and improvement.

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