3.0
Oct 11, 2014
Anonymous employee
Former employee, more than 5 years
North Berwick, ME
Recommend
CEO approval
Business outlook
Pros
Some good people work for this small town company with a great history of almost 180 years. Some of the products are rock solid while others lack attention. Great location and grounds in the woods of Maine close to the coast.
Cons
Penny wise and dollar stupid. Management seems to ignore customer feedback while acting as if they care. Incredibly slow at times to respond to quality/warranty issues which often leads to customers feeling as if they are on their own. The industry has continuous margin pressure with little opportunity for growth. Competition is also increasing.