For a certain type of people - Anonymous employee Human8 Employee Review

On behalf of Alfred Ishak - Vice President People Strategy. Thank you for taking the time to share your feedback. We appreciate your honesty and transparency. It’s clear that your experience at Gongos/Human8 was not positive, and we're very sorry to hear that. We've reviewed your feedback carefully, and we’d like to address the concerns that you've raised. Some are legitimate shortcomings that we’ve acknowledged and have already taken steps to improve such as the lack of empowerment that you experienced and the overreliance in some areas on legacy processes. We currently have a small working group putting thought and effort into moving the needle on this topic. We’re not alone in dealing with issues like this, but we realize we can do better in this area. Other concerns you’ve raised seem to be much more a matter of opinion. For instance, our use of a proprietary survey platform is something that many of our employees love. We actually conducted pilots and tests with other survey platforms and our employee base overwhelming preferred our current platform. Also, your perception that our account people are unrealistic in their scoping of client engagements is another thing that seems a bit subjective. Many of our account people are some of our best researchers and strategists, and most play significant roles in the actual delivery of the work. That being said, it’s still a concern to us that any of our employees would feel like they are faced with unrealistic timelines, so we’ll explore that one further. We also do want to address items you’ve included that are plainly false. You stated that we don’t offer annual raises. This is just not true. We conduct a very robust annual salary review and the overwhelming majority of our employees receive annual increases in salary. Some do not, but that is most likely due to individual performance issues. In those cases, employees should receive clear and direct communication about why their performance is not up to the standards of their peers. On the topic of diversity, this is something that we are constantly striving to improve and have made some gains, but we know there’s so much work left to do on this front. Our hope is that our employees see the investment and efforts that we’re putting towards DEI initiatives and together we’ll continue to make more and more of a difference. Again, thank you for your perspective and feedback. We’re sorry that your experience wasn’t more positive. Our goal is for every employee to feel fulfilled and empowered but know we won’t be the perfect fit 100% of the time. If you are currently employed with us, we urge you to reach out to our People team. The issues you cited are fixable and we can work together in creating a better working environment for you. If you’ve moved on, we wish you the best in your future endeavors!