Pros
The Human Solution is an all-around awesome place to work. The environment is pretty laid back. The dress code is casual, and we all have height-adjustable treadmill desks and community bikes for the office to use to get around at lunch. The kitchen is stocked with healthy snacks and we have some fun teambuilding events. The whole company recently went to Cancun and we are about to go to San Francisco this summer. Everyone gets along really well - this is a place where you'll actually want to hang out with your coworkers outside of work. There's no commission on the sales side of things, so it's not a cutthroat environment. (There are, however, quarterly performance-based bonuses available after you've been here for six months.) Management and coworkers are great; everyone works together to be sure that everything runs smoothly. It's understood that mistakes will happen from time to time, and as long as you learn from them you'll be fine. I appreciate that we focus on customer support and being sure that we're doing the right thing for our customers to keep them happy. As in any customer service related field, you'll have unhappy people from time to time, but that's pretty uncommon and we'll always work with people to make them happy.
Cons
I don't have any cons to add.